Privacy Policy | PR Agency | Five Not 10
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Five Not 10 Limited GDPR Compliant Privacy Statement

Effective date: 24.07.2025
This Privacy Policy explains how Five not 10 Limited ("Five not 10", "we", "us", or "our") collects, uses, stores, and protects personal data when you visit our website (https://fivenot10.co.uk), contact us, or otherwise engage with our services.

 

We are committed to protecting your privacy and handling your personal data in a fair, transparent, and lawful manner, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

1. Who we are
​Five not 10 Limited is a B2B tech PR agency registered in England and Wales. For the purposes of data protection laws, we are the "data controller" of the personal data we collect and process.


2. What personal data we collect

We may collect and process the following types of personal data:

 

  • Contact information – such as your name, email address, phone number, job title, and company name when you contact us through forms, email, or otherwise.

  • Technical data – including IP address, browser type, time zone setting, operating system, and site usage data (via cookies and analytics tools).

  • Communications data – including records of your interactions with us ( via emails or contact form submissions).

  • Marketing preferences – including any consents you provide for marketing communications.

 

We do not collect payment information or financial details via our website, as we do not offer any products or services for purchase online. Any such requests claiming to be from Five not 10 should be treated as fraudulent.

 

3. How we use your personal data

We use your data for the following purposes:

 

  • To respond to enquiries and communicate with you;

  • To deliver our services, including scheduling calls or meetings;

  • To analyse site usage and improve our website performance and user experience via cookies and analytics;

  • To send marketing communications, if you’ve opted in;

  • To comply with legal obligations;

 

We only process personal data where we have a lawful basis to do so. The most common legal bases include: your consent, our legitimate interests (e.g., running and improving our business), performance of a contract and legal compliance.

 

Unless it is required for legal or contractual reasons, we will not hold any personal data for more than three years from the date you, or your organisation, last contacted us.

 

4. Cookies and analytics

We use cookies and similar technologies to collect data on how users interact with our website. This includes Google Analytics or similar tools that help us understand site traffic and performance.

 

5. How we share your data

We do not sell your personal data. However, we may share your information with trusted third parties where necessary, including:

 

  • Service providers who support our website, IT and communication systems

  • Professional advisers such as legal or accounting consultants

  • Law enforcement or regulatory bodies, if required by law

 

Any third-party providers we use are contractually obligated to protect your data and use it only for the purpose we specify.

 

6. International transfers

We primarily store and process your data within the UK. If your data is transferred outside the UK (e.g., via third-party service providers), we ensure that adequate safeguards are in place, such as the UK’s ICO Standard Contractual Clauses or similar protective measures.

 

7. Data retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, including for legal, regulatory, or reporting obligations. Unless it is required for legal or contractual reasons, we will not hold any personal data for more than three years from the date you, or your organisation, last contacted us. Where data is no longer required, it is securely deleted.

 

8. Your rights

Under UK data protection law, you have the following rights:

 

  • Right to access – to request a copy of the data we hold about you;

  • Right to rectification – to correct inaccurate or incomplete data;

  • Right to erasure – to request deletion of your personal data (in certain cases);

  • Right to restrict processing – to ask us to suspend use of your data;

  • Right to withdraw consent – where we rely on your consent, you may withdraw it at any time;

 

To exercise any of these rights, please contact us at: hello@fivenot10.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data.

 

9. Data security

We implement appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, or alteration. However, no website or system is completely secure, and you use the Site at your own risk.

 

10. Links to third-party sites

This website may include links to other websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their policies separately.

 

11. Updates to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page, with the “Effective Date” updated accordingly. Your continued use of our Site after any changes indicates your acceptance of the updated policy.

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12. Contact

If you have any questions about these Terms, please contact us at: hello@fivenot10.co.uk.

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